Privacy Policy
Last updated September 16, 2026
SandMyFloors.ca ("we", "us") provides hardwood floor sanding, refinishing, stair, and repair services in the Greater Toronto Area. This page explains what information we collect through this website, why, and how you can control it.
What we collect
When you submit our assessment request form, we collect what you choose to provide: your name, phone number, email address, property address, city, service needed, approximate square footage, timing, any message or details about your floor, photos you upload, and your preferred contact method.
How we use it
- To reply to your request and schedule a free assessment
- To prepare an accurate, written quote
- To follow up by phone, text, or email, based on the contact method you selected
We do not use your information for anything beyond responding to your inquiry and, if you become a customer, delivering the work you've asked for.
Who sees it
Form submissions are processed by Formspree, a third-party form-handling service, which delivers your submission to our inbox. We do not sell or rent your information to anyone.
Analytics
We use Google Analytics to understand how visitors use this site — which pages get viewed, how people arrived, and general device and location information. This is aggregate, anonymized traffic data used to improve the site; it is not linked to the contact information you submit through our form. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
Consent to contact
By submitting the form, you consent to us contacting you by the method you selected (text, call, or email) regarding your request. You can withdraw consent at any time by telling us directly — call or text (647) 575-1298 or email info@sandmyfloors.ca.
Data retention & deletion
We keep inquiry and customer information only as long as needed to respond to your request or, if you become a customer, to fulfill and document the work and meet our legal and insurance obligations. You can ask us to delete your information at any time using the contact details above.
Questions
If you have any questions about this policy or how your information is handled, contact us at info@sandmyfloors.ca.